If you have forgotten your password, we can send you a new password by email if you submit your username at the Reset Password page
Go to our online shop to order bagged wood pellets. If you have ordered from us before and can remember your password, login above to make things quicker and easier (e.g. you won't have to enter your address and contact details again).
If you haven't ordered bulk wood pellets from us before, we will need some information about your setup before we can schedule your delivery.
Complete the online registration form to create an account and tell us about your setup. Your installer's sign-off form should include all the information we need to know, but if not, tell us as much as you can, and we will contact you to help you work out the rest. Photos are helpful.
If you have ordered blown deliveries of wood pellets from us before, login above so you don't have to provide the information again. Go to the Reset Password page if you can't remember your password.